Terms and Conditions

Welcome to Summitlaya Adventure. By booking a trip or using our services, you agree to the following Terms and Conditions. Please read them carefully before confirming any booking.

1. Booking and Payment

All bookings must be confirmed with accurate personal details and required payment or deposit. A booking is considered confirmed only after receiving payment confirmation from Summitlaya Adventure.

2. Cancellation Policy

• Cancellations must be informed in writing or via official contact channels departure.
• Cancellation charges may apply depending on the time of cancellation before the trip  
• No refund will be provided for last-minute cancellations or no-shows.                                                                              

3.Changes to Itinerary

Summitlaya Adventure reserves the right to modify itineraries due to weather conditions, na

tural disasters, political situations, or safety concerns. We always prioritize client safety.

4. Domestic flight delay/Cancellation/Extra money for the Helicopter ride

Flight delays or cancellations are common in mountainous regions due to adverse weather conditions and limited visibility. If such situations arise, please understand that we are not responsible for any additional expenses or inconveniences you may encounter.

Because mountain weather is quite unpredictable, we strongly recommend that you plan your trip with at least 1 or 2 extra days, especially for treks in the Everest region. This precaution ensures you won’t miss your international flight due to potential delays.

In the event that scheduled flight(s) to/from Lukla airport are canceled or delayed due to adverse weather conditions, making it necessary to ensure your trek departure or return, a chartered helicopter may be required, shared among up to five (5) passengers. Helicopters can operate in some weather conditions where airplanes cannot. Any expenses incurred for helicopter services will be the responsibility of the client(s) and are not covered by Summitlaya Adenture. It is advisable to have a minimum of USD 550 per person (ONE WAY) available in case this situation arises. Please note that helicopter flights are in addition to the domestic airplane flight and not a substitute.  If you have comprehensive travel insurance, you may be able to claim these expenses later. We will provide you with the necessary documentation, including receipts and a letter from our company and the airlines, to facilitate your insurance claim process.

5. Client Responsibility

Clients must provide accurate personal information and ensure they are physically and mentally fit for the chosen trekking or travel activity. Proper travel insurance is highly recommended.

6. Risk and Safety

Adventure activities involve certain risks. Summitlaya Adventure takes all necessary precautions; however, clients participate at their own risk and must follow guide instructions at all times.

7. Liability

Summitlaya Adventure is not responsible for delays, injuries, accidents, loss, or damages caused by natural events, third parties, or unforeseen circumstances beyond our control.

8. Travel Insurance

All clients are strongly advised to have comprehensive travel insurance covering medical emergencies, accidents, and trip cancellations.

9. Behavior and Conduct

We expect respectful behavior towards guides, staff, locals, and fellow travelers. Summitlaya Adventure reserves the right to terminate services in case of misconduct without refund.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us through our official communication channels